We're Hiring

Automation Architect

As an Automation Architect at Automated Dreams, you will lead the design and implementation of cutting-edge automation solutions, collaborating with clients and internal teams to drive innovation and efficiency. Join us to help close deals and deliver impactful automation strategies that empower businesses to scale.

Job Overview

Location

100% Remote Position

Availability

Monday to Friday 9AM - 5 PM Eastern Time (US) - flexibility in working hours can be arranged within reason

Education

Bachelor’s degree preferred but not required

About Automated Dreams

At the cutting edge of business process automation, Automated Dreams is dedicated to transforming business operations and growth strategies. We equip organizations and their talent to navigate the accelerating rate of change through more agile and profitable operations. We apply our proprietary methodologies through strategic consulting, custom solutions, and management of ongoing continuous improvement. As we continue to grow, we are looking for an Automation Architect (AA) who thrives in a dynamic, fast-paced environment and is comfortable wearing multiple hats. We are in search of someone who is passionate about leveraging automation to drive efficiency, innovation, and success across diverse business landscapes. Join us in our mission to empower businesses through intelligent automation, and be at the forefront of shaping the future of business processes in a small, growing team where versatility and adaptability are key.

Job Summary

As an Automation Architect, you will be pivotal in shaping the process optimization and automation strategy across various domains, including sales, research, system design, and support. Reporting directly to the CEO, you will work closely with sales teams, project managers, and our implementation specialists to craft innovative technical solutions, and lead system and workflow automation design for new and existing projects. Your expertise will guide the adoption and implementation of the Operational Maturity and Experience Framework (OMEF), enhancing project delivery and managing continuous improvement efforts.

You will start part-time as a contractor (1099), with the opportunity to grow into a full-time role as soon as possible.

Key Responsibilities

Strategic Leader: Lead in scoping projects, understanding solution viability, and guiding the sales team through both scoping and flat-rate projects using the OMEF.
Research: Investigate, document, and disseminate knowledge of automation tools, business processes, and up-to-date solutions, ensuring efficient service delivery and avoidance of redundant efforts by staying on top of the industry.
System Design and Support: Architect and approve new projects and system structures, provide context and support for ongoing projects, and lead continuous improvement opportunities.
Client Engagement: Employ the OMEF to define project scope, identify improvements, and ensure a cohesive understanding of project objectives and strategies.
Team Collaboration: Engage in regular meetings with the sales team, other Automation Architects, internal specialists, and internal stakeholders to align on initiatives, share insights, and drive forward the client’s automation and operational improvement goals.
Process Documentation: Contribute to the creation of strategy documents, continuous improvement plans, and project workbooks to streamline and document processes.

Frequent Obligations:

Monthly: Client meetings for Continuous Improvement planning, AA + Sales strategy sessions.
Weekly: Operational Calls, Production Calls, Internal Client meetings, and AA team collaborations.
Daily: Engage in activities and communications crucial to project success and team coordination. Review daily stand-ups and sales pipeline comments to stay updated on both leads and current client’s needs.

The Candidate We're Looking For:

Systems Expertise & Technical Skills: Possesses a deep understanding of CRM systems (HubSpot, Ontraport, Salesforce), API integrations (native, 3rd party, custom, iPaaS), workflow orchestration and automation, and process optimization. Skilled in creating Entity Relationship Diagrams (ERD) and Business Process Model and Notation (BPMN) to detail and optimize processes.
Communication & Sales Support: Demonstrates strong communication skills both internally and with clients. Proven ability to support sales efforts by helping close sales-qualified deals, understanding client needs, and translating them into actionable solutions.
Problem-Solving & Innovation: Takes a systemic, holistic approach to systems design, excelling in research, problem-solving, and innovation within the automation landscape to deliver client-centric solutions.
Data Analysis: Analyzes system data and metrics to make informed decisions and create measurable OKRs for project success, driving continuous improvement.
Leadership & Collaboration: Guides the production team in implementing technical solutions, ensuring feasibility while fostering collaboration to meet client objectives.
Adaptability: Thrives in a fast-paced, dynamic environment, embracing ambiguity and contributing proactively to the team’s growth and success.

Additional Skills to Consider

Project Management: Understands project management methodologies (Waterfall, Agile and Lean) and can oversee projects from conception to completion.
Customer Service Orientation: Has experience in setting and managing client expectations and delivering tailored solutions that meet various business needs.
Innovation: Keeps abreast of the latest industry trends and technologies and is motivated to implement innovative solutions.