Streamline Your Operations
Achieve Scale. Drive Efficiency. Differentiate Your CX.
We help B2B companies streamline high-touch, complex sales processes and deliver exceptional customer experiences through Business Process Automation.
Looking to enhance efficiency, cut costs, and enhance customer experience?
Whether you're expanding for growth or streamlining business processes for efficiency, achieving the desired outcomes can pose a formidable challenge.
Digital B2C natives like Amazon, Warby Parker, and Uber are setting the expectations for B2B customer experiences. Unfortunately, this presents a unique challenge for B2B companies. B2B customer journeys are inherently more intricate, less linear, demand increased education, and are shaped by human interaction.
As your business expands, processes inevitably grow more intricate, lose standardization, and succumb to inefficiencies. Manual and disjointed procedures foster miscommunications, bottlenecks, and errors. Outdated, inadequate, or misapplied technologies hinder scalability, becoming convoluted or outright unsuitable. If you are constrained by limited resources and expertise, you’ll grapple with identifying inefficiencies and opportunities for improvement.
We believe there is a better approach...
Build Scalable and Sustainable B2B Customer Experiences
We specialize in helping B2B companies with high-touch, complex sales processes become more efficient and cost-effective while delivering enhanced customer experiences.
Make Your Customer Experience:
Consistent and Reliable
• Predictable Service Delivery
• Higher Availability
• Reduced Human Error
Efficient and Scalable
• Time and Cost Saving
• Scalability of Operations
• Faster Response Times
Engaging and Rewarding
• Personalization
• Proactive Engagement
• Upselling Opportunities
Is your firm ready to take advantage of Business Process Automation?
Download The 5 Stages of Automation Maturity Readiness
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Empowering innovative brands
Trusted by high-growth startups across industries
We work with diverse organizations, spanning many sectors. Whatever industry you’re in, we’re here to partner with you and help you thrive.
Nancy Lew
“Automated Dreams is a true dream team. They are an excellent partner in providing recommendations, best practices, as well as the behind the scenes work of building an automated sales team. Not only are they a delight to work with (some of us on our team may or may not have talked about wanting to put them in our pocket and carry them around with us), their care makes them feel like a true part of our company's team.”
Maggie Yu
Tom Evans
“Automated Dreams has been a solid and dedicated partner in our initiatives over the past year. They've brought the flexibility and insight we needed and helped us evolve in our business practices. Their staff has worked diligently to understand the complexities of our business, and rolled with the punches when we have made sharp turns. Would recommend the AD team to anyone.”
John Bingham
“From our initial scoping meetings through final deliverables, it has been a pleasure working with the team at Automated Dreams. They took the time to understand our requirements, provided practical recommendations, and delivered on time and on budget.By involving the right team members as needed for different areas of expertise, they were able to deliver. We will definitely work with AD again and highly recommend them.”
Stéph Schafeitel
“Working with Automated Dreams has been a true blessing. Already after working with them for only 2 months, our automations are getting streamlined, cleaned up, and becoming the efficient engine we need for success! We strongly recommend Automated Dreams to anyone looking to improve their business results. Thank you, Vince, Dylan, Luca, and the rest of the Dream Team at Automated Dreams. We appreciate you so much!”
Solutions
Business Process Automation solutions unify your company with streamlined processes and technology that place customers at the core.
Build cross-functional workflows to minimize customer effort at every stage. Break silos, collaborate for an enhanced customer experience from first touch to post-purchase.
Process
Design
Optimize and standardize business processes to streamline operations, reduce inefficiencies, and ensure consistent quality as the business scales.
Process
Implementation
Implement the correct technology solutions that can scale alongside the business and adapt to the growing demands and complexities of the business.
Process Monitoring
& Optimization
Create a culture of continuous improvement to analyze and improve processes that ensure that the business remains agile and responsive to changes and reduces risk as it scales.